At Healthefy, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of personal data we collect, how we use it, your options regarding sharing it, and how you can contact us if you have any questions. We also outline the measures we take to secure the information we collect.

 

Important: Healthefy does not share or rent your personal information to third parties.

 

Information We Collect

We collect personal information from a variety of sources, such as when you make a purchase or register on our website. This may include:

 

Identification and contact information: Name, email address, shipping and billing addresses, purchase history, and product preferences.

Transaction Information: Depending on the payment method you choose, we may collect details such as payer name, card type, partial card number or linked account. Payments are processed through PayPal.

Technical Information: This includes IP address, browser type, location, time zone and platform type.

Marketing and communications preferences: Your preferences for receiving marketing updates and other communications.

Information you provide

You may provide additional personal information through your purchases, interests, reviews, comments or shared content such as photos and videos.

 

How we use information

The information we collect helps us:

 

Personalize communications and promotions.

Support purchase history and account support.

Process and bill for your orders.

Respond to inquiries and update account details with your consent.

Cookies, Web Server Logs, Web Beacons and Google Analytics

Healthefy uses Google Analytics and cookies to enhance your user experience and improve our services. Cookies are small text files stored on your browser that help us remember your preferences for future visits. Google Analytics tracks detailed information about your web browsing to improve the operation of our website.

 

To opt out of Google Analytics tracking, you can use the opt-out link here: Opt-out of Google Analytics.

 

Emails and Text Messages

If you opt-in, you may receive text messages and email alerts about product updates from Healthefy. This service is free and you can expect to receive approximately 4 messages per month. To unsubscribe, please email us to request to stop receiving notifications.

 

Who we share your data with

Healthefy does not sell or rent customer data. However, we may share your information with:

 

Payment processors, distributors and carriers involved in fulfilling your order (e.g. PayPal for payment processing).

Service providers such as advertising platforms like Google and website hosts.

Tax authorities for billing compliance.

In rare cases, we may be required by law to share information for fraud prevention or legal purposes.

How we protect your personal information

Healthefy uses security measures to protect your personal information from unauthorized access or misuse. We use SSL encryption software to protect sensitive data and payment transactions are processed through PayPal to further secure your banking information.

 

How long we retain information

We retain your data for as long as your account is active or as long as necessary to provide the service. Certain data may be retained for legal, fraud prevention or compliance purposes, even after account closure.

 

Withdrawal of Consent

You may withdraw your consent to data processing at any time by emailing us. Please note that withdrawing consent may limit some of the services available to you.

 

Review, Update and Correct Personal Information

Subject to applicable law, you may request access to, update or delete your personal information by emailing us. We may verify your identity before processing such requests.

 

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please review it periodically to stay informed.